Multi-vendor marketplace for second-life office furniture

Project Duration
3 months
Country
Switzerland
Industries
E-commerce

We partnered with Novu Office, Switzerland's leading furniture as a service provider, to launch Novu Cycle, a multi vendor marketplace for second life office furniture. The platform connects sellers and buyers, enabling sustainable furniture distribution while helping eco conscious companies reduce waste and extend the lifecycle of quality office equipment.

The Challenge

Novu Cycle began as a basic Shopify store but needed transformation into a sophisticated multi vendor platform. The marketplace required seamless role switching, allowing users to both buy and sell. Critical requirements included a secure escrow payment system with flexible payout options for different seller types, automated transaction management, and full compliance with Swiss VAT regulations. The platform had to handle complex marketplace dynamics while maintaining simplicity for users.

The Solution

We built a comprehensive marketplace platform with unified user accounts that enable seamless switching between buying and selling. The payment system uses secure escrow with automated payouts, supporting both mass transfers for corporate sellers and instant payments for individuals. Real time chat facilitates communication between buyers and sellers, while automated notifications keep all parties informed throughout transactions. The platform handles VAT calculations automatically, ensuring compliance with Swiss regulations while eliminating manual administrative work.

Project Results

Novu Cycle launched as Switzerland's premier marketplace for second life office furniture, successfully connecting multiple vendors with sustainability focused buyers. External sellers rapidly joined the platform, dramatically expanding available inventory and market reach. The automated system enables efficient transactions at scale, supporting Novu's mission to make sustainable furniture choices accessible and practical. The platform now drives circular economy principles in the Swiss office furniture market, proving that sustainable business models can be both profitable and user friendly.

< 3 months
to launch
100%
Automated escrow payment system with flexible payouts
100%
Compliance with Swiss VAT regulations

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